Privacy Policy –
17jili Data Commitment

17jili ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "Player", "User") who access and use the 17jili online gaming platform. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of your personal data.

This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. It should be read alongside our Terms & Conditions and Responsible Gaming Policy.

17jili acts as the Personal Information Controller in respect of the personal data you provide to us. We determine the purposes and means of processing your personal data and are responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions about this Privacy Policy or how 17jili handles your personal data, please contact our Data Protection Officer at [email protected].

17jili collects personal data that is necessary to provide you with a safe, fair, and compliant online gaming experience. The categories of personal data we collect include:

We do not collect sensitive personal data (such as racial or ethnic origin, political opinions, or health data) unless specifically required by law or regulation, such as for responsible gaming assessments.

17jili collects your personal data through the following means:

• Direct interactions: Data you provide when registering a 17jili account, completing KYC verification, making deposits or withdrawals, contacting our support team, or participating in promotions.
• Automated technologies: Technical and usage data collected automatically when you access the 17jili platform, including through cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Identity verification data from KYC service providers; fraud prevention data from anti-money laundering screening services; payment data from GCash, PayMaya, BPI, BDO, Metrobank, and card processors.
• Publicly available sources: Information from public registries or databases where necessary for regulatory compliance or fraud prevention purposes.

17jili uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your 17jili account, including processing your 17jili login and verifying your identity.
• Service delivery: To provide access to all games, promotions, and features available on the 17jili platform.
• Financial transactions: To process deposits and withdrawals in Philippine Peso (₱) via your chosen payment method.
• Legal and regulatory compliance: To fulfil our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR regulatory requirements, and the Data Privacy Act of 2012.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, cheating, bonus abuse, and unauthorised account access.
• Responsible gaming: To monitor gaming behaviour and intervene where necessary to protect players who may be at risk of problem gambling.
• Customer support: To respond to your enquiries, resolve disputes, and improve our support services.
• Marketing communications: To send you promotional offers and updates about 17jili — only where you have given your explicit consent to receive such communications. You may opt out at any time.
• Platform improvement: To analyse usage patterns and improve the performance, design, and features of the 17jili platform.

Under the Philippine Data Privacy Act of 2012, 17jili processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the Terms & Conditions you agreed to upon registration — including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR requirements, and tax reporting duties.
• Legitimate interests: Processing carried out for 17jili's legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

17jili does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard — to process your financial transactions.
• KYC and identity verification providers: Third-party services used to verify your identity and age in compliance with regulatory requirements.
• AML and fraud prevention services: Screening services used to detect and prevent money laundering, fraud, and other illegal activity.
• Game software providers: Licensed game developers whose titles are available on the 17jili platform — limited to data necessary for game operation and fairness auditing.
• Regulatory authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government bodies — where required by law.
• IT and cloud service providers: Hosting, infrastructure, and security service providers who process data on our behalf under strict contractual data protection obligations.

17jili uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Essential cookies: Required for the platform to function correctly, including maintaining your 17jili login session and security tokens. These cannot be disabled.
• Analytics cookies: Used to understand how players interact with the 17jili platform — such as which games are most popular and how navigation flows are used. This data is aggregated and anonymised.
• Preference cookies: Used to remember your platform settings and preferences, such as language and display options.
• Security cookies: Used to detect and prevent fraudulent activity, bot access, and unauthorised login attempts.

You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the 17jili platform. Continued use of the platform after being informed of our cookie practices constitutes consent to their use.

17jili retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulation. Our general retention periods are as follows:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with AML and PAGCOR record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine AML regulations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction.
• Customer support communications: Retained for three (3) years from the date of the interaction, for dispute resolution and quality assurance purposes.
• Marketing consent records: Retained until you withdraw consent, plus a reasonable period thereafter for compliance documentation.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in accordance with our data disposal procedures.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 17jili. You may exercise any of these rights at any time by contacting our Data Protection Officer at [email protected].

17jili will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days, with prior notice to you. We may need to verify your identity before processing any request.

17jili is strictly an adult platform. In accordance with Philippine gaming regulations, all players must be at least 21 years of age to register and use the platform. 17jili does not knowingly collect personal data from individuals under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authority where required.

Parents and guardians who believe that a minor may have registered on 17jili are encouraged to contact us immediately at [email protected] so that we can take prompt action.

17jili implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 17jili platform.
• Encrypted storage of sensitive personal and financial data at rest on secured servers.
• Role-based access controls ensuring that only authorised 17jili personnel can access personal data, and only to the extent necessary for their role.
• Regular security audits and penetration testing conducted by independent third-party security specialists.
• Intrusion detection and prevention systems monitoring for suspicious activity in real time.
• Multi-factor authentication options available for player accounts to add an additional layer of login security.
• Staff training on data protection obligations and security best practices, conducted on a regular basis.

While 17jili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, and you use the platform at your own risk in this regard. You are responsible for keeping your 17jili login credentials confidential.

17jili primarily processes and stores personal data within the Philippines. In certain circumstances, your personal data may be transferred to or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or international game software developers.

Where such transfers occur, 17jili ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require the recipient to maintain standards equivalent to those required under the Philippine Data Privacy Act of 2012.

By using the 17jili platform, you consent to the transfer of your personal data to countries outside the Philippines where necessary for the purposes described in this Privacy Policy, subject to the safeguards described above.

17jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The most current version of this Policy will always be published on this page, with the effective date clearly indicated at the top.

Where changes are material — meaning they significantly affect your rights or how we use your personal data — 17jili will notify you by email to your registered address at least 14 days before the changes take effect. Your continued use of the 17jili platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how 17jili protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 17jili handles your personal data, please contact our Data Protection Officer using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.

For complaints that remain unresolved after contacting 17jili, you may escalate your concern to the National Privacy Commission of the Philippines. Contact details for the NPC are available at their official government website.